Terms of Service

Last updated: 15 January 2026

Acceptance of Terms

Welcome to aeroluxis AS ("aeroluxis", "we", "us", or "our"). These Terms of Service ("Terms") govern your use of our website located at aeroluxis.top and our restaurant guest feedback automation services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

If you disagree with any part of these Terms, then you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised Terms.

aeroluxis AS is a Danish company registered with company number CVR74125896, with its registered office at Frederiksborggade 87, 1077 Copenhagen, Denmark. We provide restaurant feedback automation tools and related services to help restaurants improve their guest experience management.

Description of Service

aeroluxis provides restaurant guest feedback automation tools designed to help restaurants collect, manage, and respond to customer feedback efficiently. Our services include automated review collection systems, analytics dashboards, intelligent response systems, reputation management tools, and related consultation services.

We reserve the right to modify, suspend, or discontinue any part of our Service at any time with reasonable notice to our clients. We may also impose limits on certain features or restrict access to parts or all of the Service without notice or liability.

User Accounts and Registration

To access certain features of our Service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding the password and all activities that happen under your account. You must notify us immediately of any unauthorised use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this section.

User Obligations

When using our Service, you agree to comply with all applicable laws, regulations, and these Terms. You are responsible for ensuring that your use of our Service does not violate any applicable laws or regulations in your jurisdiction.

You agree not to use the Service for any unlawful purpose or in any way that could damage, disable, overburden, or impair our servers or networks. You must not attempt to gain unauthorised access to any part of the Service, other accounts, computer systems, or networks connected to our Service.

You are prohibited from using our Service to transmit any harmful, offensive, or inappropriate content, including but not limited to content that is defamatory, obscene, threatening, or that violates the intellectual property rights of others. You must not interfere with or disrupt the Service or servers or networks connected to the Service.

When using our feedback automation tools, you are responsible for ensuring compliance with all applicable data protection laws and regulations, including obtaining necessary consents from your customers for data collection and processing activities.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of aeroluxis AS and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

You are granted a limited, non-exclusive, non-transferable, and revocable licence to use the Service for your business purposes in accordance with these Terms. This licence does not include any rights to resell or make commercial use of the Service or its contents, or to make derivative works based upon the Service.

You retain ownership of any content, data, or information you provide through the Service. However, by using the Service, you grant us a limited licence to use, store, and process this information solely for the purpose of providing the Service to you.

All feedback, suggestions, ideas, or other information you provide about the Service may be used by us without restriction or compensation to you. We respect intellectual property rights and expect our users to do the same.

Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

As a provider of restaurant feedback automation tools, we process personal data on behalf of our clients. Our clients remain the data controllers for any customer data processed through our Service, and we act as data processors in accordance with applicable data protection laws, including GDPR.

Payment Terms

Certain aspects of our Service may require payment of fees. If you choose to purchase our services, you agree to pay all applicable fees as described at the time of purchase. All fees are exclusive of applicable taxes, which you are responsible for paying.

We reserve the right to change our pricing at any time. Any price changes will be communicated to you with reasonable advance notice. Continued use of the Service after price changes take effect constitutes acceptance of the new pricing.

If payment is overdue, we may suspend or terminate your access to the Service until payment is received. You are responsible for all costs associated with collection of overdue amounts, including reasonable legal fees.

Service Availability

We strive to maintain high availability of our Service, but we cannot guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned maintenance when possible.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice of significant changes that may affect your use of the Service.

Limitation of Liability

To the maximum extent permitted by applicable law, aeroluxis AS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

In no event shall aeroluxis AS's total liability to you for all damages, losses, and causes of action exceed the amount you have paid to aeroluxis AS in the twelve (12) months preceding the claim, or one hundred euros (€100), whichever is greater.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential or incidental damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

The limitations and exclusions in this section apply regardless of the legal theory on which any claim is based, whether in contract, tort, negligence, strict liability, or otherwise, and even if we have been advised of the possibility of such damages.

Indemnification

You agree to defend, indemnify, and hold harmless aeroluxis AS, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third party rights.

Governing Law

These Terms shall be interpreted and governed by the laws of Denmark, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of Denmark, and you hereby consent to personal jurisdiction and venue therein.

If you are a consumer resident in the European Union, you may have the right to bring proceedings in the courts of your country of residence, and nothing in these Terms affects your rights as a consumer under applicable consumer protection laws.

Dispute Resolution

We prefer to resolve disputes amicably through direct communication. If you have any concerns about our Service, please contact us first at legal@aeroluxis.top, and we will make reasonable efforts to resolve the issue.

For disputes that cannot be resolved through direct communication, both parties agree to attempt resolution through mediation before pursuing litigation. Any mediation will be conducted in Copenhagen, Denmark, in accordance with Danish mediation procedures.

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

You may terminate your account at any time by contacting us at contact@aeroluxis.top. Upon termination, we will cease providing the Service to you, though certain provisions of these Terms will survive termination, including intellectual property rights, limitation of liability, and governing law provisions.

If your account is terminated for breach of these Terms, you may not be eligible for any refund of prepaid fees. We reserve the right to refuse service to anyone for any reason at any time.

Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. The invalid or unenforceable provision will be replaced with a valid provision that most closely matches the intent of the original provision.

Entire Agreement

These Terms constitute the entire agreement between you and aeroluxis AS regarding the use of the Service and supersede all prior and contemporaneous written or oral agreements between you and aeroluxis AS. No modification of these Terms will be effective unless made in writing and signed by both parties.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us: